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Platforms, Processes and Legitimate Freedom at the National Government Level

In 2020, Robert MacTavish, a child protection specialist at UNICEF Primero lead, met with the team at OpenFn and laid out a massive challenge facing the Ministry of Social Affairs, Veterans and Youth Rehabilitation in Cambodia. He explained that there was no secure, stable, scalable way to share data between different case management systems operated by the government and partner agencies. The result, he went on, was not merely an increased administrative burden but re-victimization. Children might have to recount their whole case history, reliving their traumas time and time again in order to register and access each critical support service they needed.