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Version: v2 ⚡

Subscriptions on OpenFn.org

Overview​

OpenFn.org provides a secure, stable, scalable cloud-hosted OpenFn offering that provides a more economical option than local hosting. You can learn more about our specific plans & offerings at openfn.org/pricing and learn about billing accounts and subscription management here.

User Registration​

When you create a cloud user account via OpenFn.org/signup, you are instantly given access to a single project on the free tier and we create a personal billing account (see below) which you can later use to purchase additional project spaces or upgrade from the free plan.

Billing Accounts​

All projects belong to a single billing account. The billing account houses your:

  • Project Subscriptions (your projects, each with their subscription);
  • Payment Methods (credit cards & invoice payment methods); and
  • Billing Account Users (the OpenFn users who can view or manage this billing account)

Billing Account Users​

By default, you are the owner of your own personal billing account. You can invite other managers to add of modify payment methods and change the subscription for a project. You can also add other viewers who can see the project subscriptions in your account, the payment methods, and the other billing account users but cannot modify any of them.

Payment Methods​

In order to upgrade your project subscription, you need an approved payment method. Both "invoice" and "credit card" payment methods are allowed.

To manage your payment methods, click on the Billing Account menu (if you are on the projects list or user profile page) or the Subscription menu (if you are on the project/workflow page). From there, you can click on the Payment Methods on the side menu.

Invoice Payment​

When you add an invoice payment method you must wait for it to be approved by the OpenFn.org team before you can use it.

Adding an Invoice Payment Method

To add an invoice payment method, click "Add a new invoice method" button on the payment methods page. This will open a form that you can fill out and submit. When you have successfully submitted the form, your invoice payment request will listed and marked as pending.

Someone from OpenFn billing team will contact you to verify the provided information before approving the payment method.

Please note that you can only have ONE pending invoice payment method at a time.

Credit Card Payment​

When adding credit card payment methods, the card details will be verified by Stripe.com immediately and you can upgrade you subscriptions right away.

Adding a Credit Card Payment Method

To add a credit card payment method, click "Add a new card" button on the payment methods page. This will open a form that you can fill out your card details. Your card will be verified by Stripe.com immediately and you can use the card to upgrade your subscription or create a new project subscription.

If you are not able to successfully add your card, please contact us at support@openfn.org with the error(if any).

Plans & Limits​

The full list of plans and limits are available at openfn.org/pricing.

Upgrading your subscription​

You need a valid payment method

Please ensure you have a valid payment method before trying to upgrade your subscription. Check out the Payment Methods section for more details.

To upgrade you subscription;

  1. Click "Subscription" from your project dashboard
  2. Click "Manage Subscription"
  3. Select a plan from the list and scroll down to add additional runs if the base runs in your plan are not enough for your project. (We recommend using the slider to set the value)
  4. Select a payment method to pay for the upgrade.
  5. Scroll to the bottom of the page to review your subscription changes.
  6. Click "Update subscription"

For upgrades, you will be billed immediately for the difference between your current plan and your new plan. At the end of your cycle, your next charge will be only the cost of the new plan.

Downgrading your subscription​

For downgrades, you are allowed to continue using your current plan until your cycle ends as you have already pre-paid for usage during that cycle. When the cycle ends, the lower limits will be applied and your next charge will be for the price of your new plan.