Rerun after failures & Workflow edits

Did a step in your workflow fail? Looking to resync historical data? Whatever the reason, watch the below video tutorial (or see link) to learn how to rerun your Workflow.

Rerun via History page

To rerun your Workflow from the History page:

1. Locate your failed Work Order (use the search bar or filters, if needed)
2. Collapse the Work Order to view related Runs
3. Click rerun next to the Step that you want to rerun the workflow from. Choose the first step to start from the beginning, or a later step to rerun the workflow from that step onwards.
4. This will create a new Run related to the same Work Order. Check the Status to see if this Run successfully completed the Work Order.

Rerun via Inspector view

To rerun your Workflow from the Inspector page:

1. Locate your failed Work Order (use the search bar or filters, if needed)
2. Collapse the Work Order to view related Runs
3. Click inspect next to the Step that you want open up in the Inspector view for further troubleshooting.
4. This will open up the Inspector view so that you can see the Input and Output of the failed Step. You can make edits to the custom logic, as needed, in the Editor panel.
5. When ready to retry the workflow against the same Input, click Rerun from here. This will create a new Run for the same Work Order. Go to History page to check the Status to see if this Run successfully completed the Work Order.
6. If you prefer to create a new Work Order (instead of retrying the same Work Order), you can click the dropdown next to "Rerun from here" and instead choose Create New Work Order.